Every customer we've won has come through advertising we planned, wrote, paid for and answered for ourselves. Not a consultant's theory — our own money, our own booked calendar, our own payroll. We're a service business selling to service businesses, and our founder has worked every department inside one.
We've also advised other owner-run service companies on the same approach, including some competing against a far larger national player that moved into their market and took a great deal of business. Working out how to keep a local business growing against that taught us more than a decade of easy years would have — and it applies to any trade where a national brand is spending more than you can.
Alongside that, our team builds our own software — the customer systems, the phone system and the follow-up tools our companies run on. When something doesn't exist, we build it rather than paying monthly for a tool that nearly fits. That's why the follow-up we set up for you actually works: we wrote it.
That's the difference we're offering. Most agencies hand you a report. We hand you the same machinery we rely on ourselves, and we can tell you exactly what it costs to win a customer because we've paid that bill every month for thirteen years.
Josh Premo — Founder, Premo Marketing