Privacy Policy – Premo Marketing

Effective Date: July 29, 2026

This Privacy Policy describes how Adams Friendship PC, LLC, doing business as Premo Marketing (“we,” “us,” or “our”), collects, uses, and shares your personal information when you visit premomarketing.com, contact us through social media messaging, or use our lead generation and marketing services.

1. Information Collection

We collect personal data that you voluntarily provide, including:

Contact Information: Name, email, phone number, and mailing address.
Professional Details: Company name, job title, and industry data.
Usage Data: IP addresses, device identifiers, and browsing behavior via cookies and tracking technologies.
Messaging Data: When you message us on Facebook Messenger or Instagram, or comment on our posts, we receive the content of your message or comment, a platform-assigned user identifier, and the time it was sent. See Section 4.

2. Purpose of Processing

Your data is processed for the following business purposes:

Executing lead generation and lead nurturing campaigns.
Responding to questions you send us by message, comment, email, text message, or phone.
Fulfilling requests for marketing consultations or service information.
Managing internal business operations under the parent entity, Adams Friendship PC, LLC.
Compliance with legal obligations, including tax and regulatory filings.

3. Data Sharing

We do not sell your personal information. Data may be shared with:

Service Providers: Third-party tools used for CRM, email delivery, text messaging, telephony, and analytics.
Artificial Intelligence Providers: We use third-party AI services, including Anthropic (Claude), to help draft replies to messages and comments. The content of your message is transmitted to that provider for the sole purpose of generating a response. It is not used to train their models.
Business Transfers: In the event of a merger or sale involving Adams Friendship PC, LLC.
Clients: If you submit information to be connected with a specific service provider or partner.

4. Facebook, Instagram and Messenger Data

We operate Facebook Pages and Instagram accounts for Premo Marketing and for the internet service brands we represent. When you contact one of those accounts, we use Meta’s Messenger Platform and Instagram APIs to receive and reply to you.

What we receive:

The content of the messages or comments you send us.
A page-scoped user identifier assigned by Meta. This identifier is specific to the Page you contacted; it is not your Facebook or Instagram account name or password, and it cannot be used to identify you outside that conversation.
Your name and profile picture, where Meta makes them available to the Page.
The date and time of your message.

What we do with it:

Reply to your question, and where relevant provide pricing, coverage, and availability information for internet service.
Generate a reply using an automated assistant (see Section 3), which a human team member can review, edit, or take over at any time.
Store the conversation in our customer relationship management system so that a team member who picks up the conversation later has the context, and so that we do not ask you the same question twice.
Where you have also contacted us by phone, text, or web form, associate the conversation with your existing record so your history is in one place.

What we do not do:

We do not sell or rent your messaging data.
We do not use your messaging data for advertising targeting.
We do not use the content of your messages to train AI models.
We do not post publicly on your behalf or message your contacts.

Retention. Conversation transcripts are retained for up to 24 months from the date of the last message, after which they are deleted, unless a longer period is required for a legal or regulatory obligation.

5. Your Rights and Data Deletion

You may request access to, correction of, or deletion of your personal data — including your Facebook, Instagram, and Messenger conversation history — at any time by emailing deletemydata@premomarketing.com or by writing to the address in Section 6. We will respond within 30 days.

This right is available to every user, in every region, regardless of where you live or which privacy laws apply to you. We do not charge any fee for deleting your data, and we do not require you to create an account or use any particular form in order to ask.

To delete data associated with your Facebook or Instagram account specifically, email deletemydata@premomarketing.com with the subject line “Data Deletion Request” and the name of the Page or account you messaged. We will delete the conversation history and any associated record we hold, and confirm to you when it is done.

In rare cases we may be unable to delete a specific record immediately — for example where we are required to retain it to comply with a tax, accounting, or other legal obligation, or to resolve a dispute. Where that happens we will tell you which data we have retained, why, and when it will be deleted, and we will delete everything not covered by that obligation.

You can opt out of marketing communications at any time by replying STOP to a text message, using the unsubscribe link in any email, or telling us in a message that you no longer wish to be contacted.

6. Contact Information